Service PO
SERVICE PO​
To go back to the Search screen, click Service PO next to Welcome at the top-right corner of the page.
Location: You can access Service PO under Purchase -> Operations
Prerequisites​
- Certainly, before creating a Service Purchase Order (Service PO), it's a good practice to ensure that all the relevant details have been entered or updated. These details typically include information about the supplier, service grouping, supplier-linked products, payment terms, price-related setup, and any other relevant data.
- Updating/Adding master screens like Supplier, Service PO Grouping, Supplier X Product, HS Code, Tax, Cost Split Up, Payment Terms, and Organisation Details before adding a Service PO is important for maintaining an accurate and effective procurement flow.
- Supplier Master: Keeping supplier information current helps in selecting the right supplier for the Service PO. This includes billing address, delivery address linkage, base currency, contact details, and special instructions.
- Service PO Grouping: Grouping Head and Grouping Children are required when service line items are created under Others type.
- Supplier X Product: Supplier-linked products should be available for Part, Product, or Item Template type line items.
- HS Code, Tax, and Cost Split Up: These should be valid for the selected PO date so that line item validation can happen correctly.
- Payment Terms: Payment terms should be available for the selected supplier because the screen filters and applies them based on the PO date.
- Organisation Details: Used for Service PO number auto-generation and numbering setup.
Additional Info:
- Supplier Information:
- Supplier name, billing address, delivery mapping, currency, and payment terms
- Any special instructions maintained for the supplier
- Price and Validation Information:
- HS Code, Tax, and Cost Split Up should be valid for the PO date
- Approval amount may be validated using currency conversion when supplier currency differs from organisation base currency
- Additional Information:
- Quotation details, notes, and description for amendments
- File Type and Quotation upload details if applicable
- Internal Validation:
- Check for duplicate PO numbers
- Check for duplicate line item numbers
- Dates and Deadlines:
- Quotation Date should not be later than PO Date
- Delivery Date should not be earlier than PO Date
- Communication:
- Review all details before Save, Submit for Approval, or Approve
- Ensure the Service PO aligns with the organization's internal approval process
1.1 Add Service PO​
Add a Service PO - Step-by-Step
Step 1: Reach the Service PO Section
- From the main Side menu, click on Purchase -> Operations -> Service PO. This will open the Service PO Search page.
Step 2: Adding a Service PO
- On the top right of the Service PO Search page, you'll see an "Add Service PO" button. Click this button.
Step 3: Fill in details
1.1.1 Service PO Fields and Descriptions​
- Supplier: [Dropdown] (Mandatory) Choose the supplier from the dropdown list. Suppliers added in the Supplier screen will be available as options.
- PO Number: [Auto-generated / Manual] (Mandatory) The PO number is generated automatically when auto-generate is enabled in Organisation Details. Otherwise, the user must enter it manually. The generated number may include a prefix based on Organisation Details setup.
- PO Date: [Date Field] (Mandatory) Select the PO date.
- PO Status: [Auto-generated] (Mandatory) The system sets the PO status automatically.
- Quotation Number: [Text Field] (Optional) Enter the quotation number, if applicable.
- Quotation Date: [Date Field] (Optional) Enter the quotation date, if applicable.
- Payment Due In (Days): [Dropdown] (Mandatory) Select the payment term from the dropdown. Only valid payment terms for the selected supplier and PO date will be shown. This value is important for downstream payment due calculations.
- Payment Term Description: [Text Field] (Mandatory) This field is auto-filled from the selected payment term and can be edited if required.
- PO Notes: [Text Field] (Optional) Enter notes, if required.
- Supplier Special Instruction: [Text Field] (Optional) This field is auto-filled from Supplier Master and can be edited if required.
- Description: [Text Field] (Optional) Use this field to mention amendment details or additional remarks.
- File Type: [Dropdown] (Mandatory) Select the required file type.
- Billing Address: [Dropdown] (Mandatory) Select the supplier billing address.
- Delivery Address: [Dropdown] (Mandatory) Select the organisation delivery address.
- Amendment Type: [Dropdown] (Optional) This field appears only during amendment flow and is used while versioning an existing Service PO.
1.1.2 Important Header Rules​
- After selecting the supplier, the screen loads supplier billing address, delivery address, payment terms, special instruction, and currency details.
- If supplier address or organisation setup is incomplete, the screen shows an information message and the PO should not be submitted until the missing setup is updated.
- If only one valid payment term is available for the selected PO date, it is auto-selected.
- Quotation Date should not be later than PO Date.
1.1.3 Add Service Purchase Order Line Item(s)​
Follow the steps below to add line items to a Service Purchase Order:
- Ensure all necessary details for the Service PO are filled in.
- Locate the "+" icon in the line item section.
- Click the "+" icon to begin adding a line item to the Service PO.
- When the popup window appears to enter line item details, fill in the required information as follows.
1.1.4 Line Item Fields​
- Line Item No: [Number Field] (Mandatory) Auto-generated line item number. It can be edited if required.
- Type: [Dropdown] (Mandatory) Select the line item type.
- SupplierXProduct: [Dropdown] (Mandatory for product-based types) Select the supplier-linked product. Only valid supplier-linked products will be shown based on the selected supplier.
- Charges Category: [Dropdown] (Required for Part type) Selected charges are used to calculate the line item price. This is mainly used when the selected type is Part.
- Description: [Text Field] (Required for Others type) Enter the service description.
- Grouping Head: [Dropdown] (Required for Others type) Select the grouping head.
- Grouping Child: [Dropdown] (Required for Others type) Select the grouping child.
- HS Code: [Field / Dropdown] (Mandatory) For Others type it is entered manually, and for product-based types it is fetched based on PO date and product.
- Price: [Number Field] (Mandatory) For Part type the value is calculated from selected charges; for some product types it is auto-filled.
- Quantity: [Number Field] (Mandatory) Enter the required quantity.
- Delivery Date: [Date Field] (Mandatory) Select the delivery date.
- Unit: [Dropdown] (Mandatory) Select the unit.
- CGST / SGST / IGST: [Number Field] (Optional) Tax fields are enabled based on GST type.
1.1.5 Line Item Type Behavior​
- Others: Description, Grouping Head, Grouping Child, and HS Code are entered manually.
- Part: SupplierXProduct is selected, valid tax and HS Code are fetched, and price is derived from selected charges category.
- Product / Item Template: SupplierXProduct is selected, valid tax and HS Code are fetched, and price is auto-filled.
1.1.6 Line Item Rules​
- Duplicate line item numbers are not allowed.
- Delivery Date should not be earlier than PO Date.
- During edit, quantity cannot be reduced below already inwarded quantity.
- If inward quantity is greater than zero, that line item cannot be deleted.
- The line item popup opens only after Supplier is selected, PO Date is entered, and Billing Address is selected.
Step 4: Save Service PO
1.2 Save Service PO​
1.2.1 Save as Draft​
- Work in Progress: Saving a Service PO as a draft allows you to continue working on it without finalizing.
- Review and Editing: Drafts provide the flexibility to review and make changes before final submission.
- Status: The Service PO is saved in NEW status.
- Validation: At least one line item is required before saving.
1.2.2 Submit for Approval​
- When a Service PO is submitted for approval, the system validates the PO amount against the user's approval range.
- Approval validation is based on the PO net value.
- If supplier currency is different from organisation base currency, approval amount is validated after currency conversion.
1.2.3 Approve​
- Approves the Service PO and changes the status to PLACED.
- Approval depends on the current user's approval range.
- Once approved, the Service PO can be generated as PDF and processed further.
1.2.4 Reject​
- Reject is available in the approval flow from the edit screen.
- On rejection, the PO status changes to REJECTED.
1.2.5 PO Versioning​
- The system provides the flexibility to edit a Service PO even after it has been approved.
- When edits are made after approval, a new version is created and shown in the version history section.
- This versioning helps track changes clearly for the Service PO lifecycle.
1.3 Search Service PO​
Search a Service PO - Step-by-Step
Step 1: Start Searching On the Search page, you can search in different ways:
- Supplier: Select the supplier.
- PO From Date: Define the from date.
- PO To Date: Define the to date.
- PO Number: Enter the PO number.
- For All: If you don't use any filter, click "Search" to view all Service POs.
After clicking "Search," you'll see results.
1.3.1 Search Results​
- The result grid shows Supplier, PO Number, PO Date, Status, Quotation Number, and Quotation Date.
- You can use View/Edit to open the record.
- You can use Generate PO to download the Service PO PDF.
- Export as Excel is available in the result grid when permitted.
1.3.2 PO Status Definitions​
- NEW: Indicates that the Service PO is still in draft stage.
- APPROVAL PENDING: Indicates that the Service PO has been submitted for approval.
- REJECTED: The Service PO has been reviewed and rejected in the approval flow.
- PLACED: This status confirms that the Service PO has been approved.
- PARTIALLY RECEIVED: Only a portion of the expected service or inward quantity has been completed.
- RECEIVED: The Service PO has been completely fulfilled.
- CANCEL: The Service PO has been cancelled and no further action is allowed.
1.3.3 Generate​
- You can generate the Service PO in PDF format using the Generate PO option.
1.4 Edit Service PO​
Edit a Service PO - Step-by-Step
Step 1: Find the Service PO
- Search the Service PO using any required filter.
Step 2: Open Edit Screen
- Click View/Edit from the result grid.
Step 3: Edit Details
- In edit mode, Supplier becomes read-only.
- Existing line items, approval status, and quotation file details are shown.
1.4.1 Amendment​
- Amendment is available for processed Service POs.
- When amendment starts, the Amendment Type field and versioning controls are shown.
- Line item delete is allowed only in amendment flow and only when inward quantity is zero.
1.4.2 Version History​
- Amended records are shown in the Service PO Version section.
- Users can view version-wise line item details from the version grid.
1.4.3 Cancel PO​
- Cancel is available from the edit screen.
- User must provide a reason before cancellation.
- After cancellation, the PO status changes to CANCEL.
1.4.4 Quotation Upload​
- Quotation upload is available in edit mode.
- Maximum file size is 3 MB.
- Uploaded quotation can be downloaded again from the same screen.
That's it! You've learned how to ADD, SEARCH, EDIT, APPROVE, AMEND, and CANCEL a Service PO using the DMeX app. If you need help, contact the support team.